Privacy Policy
Last Updated: October 23, 2024
Effective Date: October 22, 2024
This Privacy Policy describes the policies of Ultrathink Solutions LLC, 46 Saxon Way, New York 10804, United States of America (the "Company", "we", "us", or "our"), email: privacy@ultrathinksolutions.com, on the collection, use and disclosure of your information that we collect when you use our website (https://ultrathinksolutions.com) (the "Service"). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.
We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 30 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.
Information We Collect
Information You Provide
We will collect and process the following personal information about you:
- Name
- Company
Information Collected Automatically
When you visit our Service, we automatically collect certain information through cookies and similar tracking technologies:
- Device information (browser type, operating system)
- IP address (anonymized for privacy)
- Pages visited and time spent on pages
- Referring website
- Geographic location (country/state level only)
How We Use Your Information
We will use the information that we collect about you for the following purposes:
- Marketing/Promotional communications (with your consent)
- Analytics and service improvement
- Responding to inquiries
- Legal compliance
If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which you grant consent unless we are required to do otherwise by law.
Legal Basis for Processing (GDPR)
For users in the European Economic Area, we process your personal information under the following legal bases:
- Consent: For marketing communications and analytics cookies
- Legitimate Interests: For improving our services and ensuring security
- Legal Obligation: When required by applicable law
How We Share Your Information
We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:
Analytics Providers
We use Google Analytics to help us understand how visitors interact with our Service. Google Analytics uses cookies and collects certain anonymous information. We use a server-side implementation to enhance privacy protection.
We require such third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.
We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.
Retention Of Your Information
We will retain your personal information with us for the following periods:
- Contact form submissions: 2 years from submission
- Analytics data: 14 months
- Marketing consent records: Until consent is withdrawn
We may need to retain certain information for longer periods such as record-keeping/reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.
Your Rights
Depending on the law that applies, you may have the following rights:
General Rights
- Access and receive a copy of your personal data
- Rectify or erase your personal data
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
For California Residents (CCPA)
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising privacy rights
For EU/EEA Residents (GDPR)
- All general rights listed above
- Right to object to processing for direct marketing
- Right to object to automated decision-making
- Right to lodge a complaint with your local data protection authority
To exercise these rights, you can write to us at privacy@ultrathinksolutions.com. We will respond to your request in accordance with applicable law.
You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at privacy@ultrathinksolutions.com.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. We use a consent management platform to manage cookie consent. You can manage your cookie preferences through the cookie banner that appears on your first visit (for users in regulated regions) or by clicking "Cookie Settings" in the footer of our website.
For detailed information about the cookies we use and your choices regarding them, please see our Cookie Policy.
Types of cookies we use:
- Essential cookies: Required for the website to function
- Analytics cookies: Help us understand how visitors use our Service (Google Analytics)
- Marketing cookies: Used to track visitors across websites for marketing purposes
For users outside of privacy-regulated regions, analytics cookies may be automatically enabled to improve our Service. You can still opt-out at any time through your browser settings.
Security
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
Children's Privacy
Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us at privacy@ultrathinksolutions.com.
International Data Transfers
Your information may be transferred to and processed in the United States and other countries. These countries may have data protection laws different from your country. We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.
Third Party Links
Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Do Not Sell My Personal Information
We do not sell, rent, or trade your personal information to third parties for their commercial purposes.
Contact Us / Grievance Officer
If you have any queries or concerns about the processing of your information that is available with us, you may email us at privacy@ultrathinksolutions.com or write to us at:
Ultrathink Solutions LLC
46 Saxon Way
New York 10804
United States of America
Email: privacy@ultrathinksolutions.com
We will address your concerns in accordance with applicable law.
This privacy policy has been customized for our specific services and complies with applicable privacy regulations.